53rd Annual MAMA Conference

We'll discuss how to utilize the tools at your disposal to track and reduce community concerns and how to have successful community engagement using aircraft tracking. Passur Aerospace and Amber Goodspeed of Massport at Hanscom Field will use Hanscom Field's partnership with neighboring Minute Man National Historical Park as an example of how to create a program, monitor, and reduce frequently recurring issues.

Session Key Takeaways:
- Reducing complaints comes from a combination of grass roots discussions with neighbors, air traffic contral and pilots, as well as using available tools to identify and track issues.
- Keeping track of the success (or needed improvements) of the program ensures continued positive engagement with neighbors.